Garage doors are a crucial part of your house. They fulfill the aesthetic of your home and it’s the question of convenience. Almost 55% of garage door repair owners use it as their main entrance. Therefore, it’s important to get the right repair services for your home items. You can solve some problems yourself, and with proper maintenance, you can avoid expensive repairs and replacements.
However, homeowners face many problems that could be fixed only by experts. For example, if you have a stuck door, there could be a faulty or worn out spring. In this case, it is better to call for a garage door spring repair service which can quickly come and solve the issue. So in case there is a need for repair, you better call for services that are legit and professional according to STIGarageDoor. But how to find the right place to contact?
How to choose a repair service?
Feeling overwhelmed over which company to choose is normal. We can help you ease some of the stress by preparing a protocol. If you follow these steps, in the end, you know that you have the best service company by your side.
1. Surf through the website
The first thing you do is check various company websites. Of course, what you see first is what they want you to see. It is harmless to just surf through their pricing plans, services, availability, and the process of booking a service.
It might seem like you are wasting your time. On the contrary, you are gathering valuable information. Create a comparison table at the end of choosing the best three companies. Give your priority to pricing, services, and testimonials.
2. Read testimonials
As said before, testimonials constitute a prime section of your research. It provides a first-hand view of what the company does and how good they are. Yes, most companies will put up positive testimonials.
However, reading through them might help you understand their process. For example, some people might share what they expected and how the repair was different. We always suggest you read through a minimum of 5-6 detailed testimonials.
3. Look for a 3rd-party review
3rd party reviews are the response of a group of people posted on a different website. It could be a forum or a garage door help site. People might share their negative and positive experiences with a specific company.
It gives you a wider outlook. Also, you might find comments and ratings on maps. For example, you tap on the company you have decided for on Google Maps and check out the ratings there.
4. Confirm the contact details
We recommend you check their contact details. If the address matches the one on Google or any other search engine. You may even try to call up the number to know if it is functional and ask additional questions about their services and availability.
Email is also an efficient way to reach out to them. You might email them showing your interest in the company and see if you get a response. If the contact details don’t work, the service enterprise might not be working anymore.
5. Ask questions
The companies provide a lot of information on the website. Nevertheless, try to come up with additional questions. It helps you to provide a clearer picture of what you are looking for. Your queries would prevent misunderstandings if there were any. A good tip is to write down your doubts as you are going through their website or performing your research.
6. Ask your friends and relatives
Nothing works better than a direct recommendation from a friend or a family member. Maybe your friend’s door was repaired beautifully. You want the same thing. Simply ask them about the company.
Once you have performed your research, you can book them if you look. Looking from a different perspective, maybe someone got their door replaced but had several problems on the way. You can learn from their mistakes and avoid that servicing organization.
7. Check terms and conditions
Yes, it is long and boring, yet crucial. Don’t miss out on their terms and conditions. You might find some points uncomfortable, like their service cancellation policy or their compensation if the repair or replacement does not work out well.
You can get several points that will help you decide on the company. Also, their terms and conditions help you know whether the company has the required documents and certificates to prove its legitimacy.
When to call for service
Knowing when to book a repair or a replacement is important. The professionals usually examine the situation and tell you if you need a replacement of key parts or not.
In simpler problems, you can receive help by calling. They might tell you to check the area of sensor obstructions or inspect the tracks and openers. Here are a few incidents when you should book a service:
- Scheduled service for the new garage doors
- After an intruder or raccoon attack and damaging
- In case of bad weather damaging
- When the door violently shakes while going up or down
- When the door motor doesn’t stop after completely closing
- After the installation warranty is over
Process of repair
After you have chosen a company, you have to book the service. You can do this by following the below list:
- Select the service that you need, for example, reguar checks up, stuck doors or broken doors (if you cannot decide what the problem is, you can ask for an assessment first).
- Pay for the service: you may pay using a credit card. Most companies avoid using debit cards on their websites and some sites let you pay using other methods as well.
- Select a corresponding time and date: usually, weekends are booked because most people have no work.
- If you booked an assessment, the professionals would come on the said date and time and check the door thoroughly.
- Afterward, experts will explain the situation and send a quote. If you agree, you continue with the repair.
There you go, if you have followed these steps, you know that your service company is the best for you. Some companies might charge excessively high or they could be simply out of your budget, you can always check other local companies that offer discounts and useful packages.
You just need to find a company that will get your garage door fixed right. You would not want a broken or half open garage door afterwards. So any reliable company with good reviews can help you back to normal functionality. Just make you research first.